Refund policy

Due to the personal-care nature of our handmade soaps, we are unable to accept returns or exchanges on opened or used products.

If your order arrives damaged, defective, or incorrect, please contact us within 5 business days of delivery so we can make it right. Please include your order number and photos of the product and packaging when applicable. 

Unused and unopened products may be considered for return on a case-by-case basis. Please contact us before returning any item.

Cancellations: If you need to cancel an order, please contact us as soon as possible. Once an order has shipped, it cannot be canceled.

We want you to be happy with your purchase and will do our best to resolve any problems with your order.